Defect Diagnosis

Identifying the defect correctly and early is key in reducing the impact that the defect has.  Our combined 999 years of experience within the construction industry provides our representatives with the intuition and tools to identify defects early, efficiently and in a cost-effective manner.

There are two types of defects, those that can be seen and discovered by a reasonable non-intrusive viewing of the building which are known as patent defects. The second are called latent defects which are those which cannot be discovered by reasonable viewing of the site and would require specialist tools.  For example, a number of issues can occur when installing cavity trays, just defects may not become apparent for several years after completion when dampness becomes apparent in the building.


With our experience we are often able to identify these defects during constructions, we would then use specialist tools to confirm the defect whilst minimising the intrusion, and can provide a report detailing the defect with supporting guidance on correct installation, highlighting the area and potential trade responsible for the defect.

The correct diagnosis of a defect is imperative to prevent unnecessary disruption and reduce costs by carrying out the correct remedial work.  Achieving this it is not only about understanding how the building has been put together but how the building is being used. We can also provide support in the form of training sessions to help improve understanding in this area.

Some defects can be unbelievable in their simplicity such as a leaking pipe, and in the operatives incorrect method of dealing with the problem.

The largest warranty provider are the NHBC and they publish statistics concerning defects which can range from the simplest, concerning the correct installation of sealant, to the more complex where traditional forms of construction such as roofs, are still not carried out correctly.

We provide the expertise in helping to diagnose the problem  from the use of endoscopes, to reduce the opening up works required, to carrying out the opening up works ourselves so that time is saved in waiting for operatives and then for the surveyor to visit. For further assistance please contacts us with your details and requirements.